Contact & Legal
Last Updated: April 14, 2026
Use the contacts below for the appropriate purpose. We aim to respond to all inquiries within 3 to 5 business days. Legal notices and privacy requests may require longer review depending on complexity.
General Support
For questions about vehicle listings, how the platform works, or general product inquiries:
Email: support@caristotle.com
Privacy Requests
To exercise privacy rights including access, correction, or deletion of personal information, or to ask questions about our data practices:
Email: privacy@caristotle.com
Please include your name, email address, and a clear description of your request. We will respond within 45 days for substantive requests unless an extension is required.
Dealer Corrections and Removals
If you represent a dealership and believe your inventory, pricing, or dealer information is incorrectly displayed on Caristotle, or if you wish to request review of your listing data:
Email: dealers@caristotle.com
Please include your dealership name, the specific listing or data you believe is incorrect, and the correction you are requesting.
Legal Notices
For formal legal correspondence, DMCA notices, service of process, or other legal matters:
Email: legal@caristotle.com
Entity: Caltren Holding LLC
Mailing Address: [REGISTERED AGENT ADDRESS — complete before publishing]
Security Reports
If you have discovered a potential security vulnerability or data issue affecting Caristotle, please disclose it responsibly:
Email: legal@caristotle.com
Please describe the nature of the issue and steps to reproduce if applicable. We ask that you do not publicly disclose a vulnerability until we have had a reasonable opportunity to investigate and respond.
Media and Partnerships
For press inquiries, partnership proposals, or dealer subscription inquiries:
Email: dealers@caristotle.com
Response Times
- General support: 1 to 3 business days
- Privacy requests: up to 45 days
- Dealer corrections: 3 to 5 business days
- Legal notices: acknowledged within 5 business days
- Security reports: acknowledged within 3 business days
Caristotle is operated by Caltren Holding LLC, a Texas limited liability company.